Ashdale is committed to handling personal information under the requirements of theĀ  Australian Privacy Principles in the Privacy Act 1988 (Cth) as amended and the Information Privacy Act 2009 which applies to the Queensland public sector.

Collection of Personal Information

Ashdale will, where it is reasonable or practicable to do so, collect personal information directly from an individual using a number of different methods, including websites, electronic transmissions (email), post, telephone, in person or portable devices. We may also collect personal information from third parties, including clients, contractors, service providers, publicly available records or other individuals.

Use of Personal Information

Ashdale collects personal information for the provision of professional services. Ashdale will use the personal information in connection with the primary purpose of the collection and will only use the information for a secondary purpose if that is related to the primary purpose and in circumstances where an individual would reasonably expect us to use personal information for a secondary purpose.

Disclosure of Personal Information

Ashdale will not disclose personal information to third parties unless:

  • providing the services relating to the primary purpose of collection
  • permitted by law
  • the individual consents

If we do disclose personal information to third parties, we will do so in accordance with the purpose for which the personal information was collected, or a related purpose.

The types of third parties we may disclose personal information to include:

  • experts or other third parties contracted as part of an engagement
  • professional advisors
  • if the individual is an employee or contractor to a client, then we may disclose the individual’s personal information as part of providing services to that client

Information Security

Ashdale takes reasonable steps to protect any personal information that we hold from misuse or loss. We also take reasonable steps to protect it from unauthorised access, modification and disclosure.

The security measures Ashdale takes include physical security (secure archiving and secure lockable premises), technology security (restriction of access, passwords, electronic security systems via our web hosting professionals) and Ashdale staff undertake privacy and data protection training.

The personal information will be retained for as long as necessary to fulfil the purposes for which the information was collected, as required by law or in accordance with Ashdale’s documentation retention policies.

When personal information is identified as no longer needed we will take reasonable steps to destroy such information, by shredding in the case of paper records or other means in the case of electronic records.

Changes to the Privacy Policy

Ashdale may modify the Privacy Policy from time to time to refect current privacy practices.